COPYRIGHT AND TRADEMARK NOTICE

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2020, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. Any dispute will be handled by arbitration.

CREDIT CARDS

We accept most credit cards. There is no surcharge charged by us for using your credit card to make purchases.  Your bank (credit card company) may also charge you a fee to pay us with your card, please contact them directly to confirm this (we cannot be responsible for paying any fee your credit card company charges you). Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon placing your order.

For privacy purposes your credit card statement will NOT show the charge from “Kratom Divine”. It will be shown as “K. DIVINE 503-689-7182”  (this discreet description is used for privacy purposes – there will be no mention of kratom).

If you have any questions contact Wendi at Kratom Divine at that number (503-689-7182) ONLY, please do not contact your credit card company about your order or the charge to your card – this can incur what is called a “chargeback” and can be very detrimental to our business and harm our relationship with the credit card processing company. Don’t worry, we will take care of your questions to your satisfaction, customer service is our forte’!

Please DO NOT place your order and pay with a credit card unless you  fully intend to complete it. Refunds can be expensive, and the cost will be passed on to you.

Should you place an order, pay with a credit card, and then shortly after decide to cancel it, please be aware that we will refund your purchase, however there will be a restocking fee up to 20% of your order total, to cover the processing of your refund and the fees we are charged by the processor.

Keep in mind that your credit card may keep a “hold” on your card for the amount of your order until they have voided the order and processed this information. Holds can take anywhere from 24-72 hours to be released. This hold is put on your card by your card company, not us, and we have no control over this nor can we release it. This is very similar to the type of hold hotels put on your card when you rent a room, and is normal. The credit card processor may also charge you a nominal cancellation fee.

LINKS

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.

MULTIPLE PRODUCT ORDERS

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will be charged for all products contained in a given order, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. We reserve the right to use whatever size bag is available to bag your powder order. If you prefer a certain size bag please request it in the order note and we will do our best to accommodate, however, we cannot guarantee that your order will be bagged as requested.

ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Kratom Divine reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

OTHER CONDITIONS

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Kratom Divine signs them or not. We reserve the right to make changes or update information and to correct errors, inaccuracies or omissions to these conditions and this site at any time without prior notice.

OUT-OF-STOCK PRODUCTS

We will ship your product as it becomes available. Usually, products ship the same day if ordered by 1:00 PM  EST , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

PRIVACY

We keep your personal information private and secure. When you make a purchase from our secure site, you may provide your name, email address, credit card information, banking information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Kratom Divine site. You may unsubscribe from our customer list by following the unsubscribe instructions in any text or email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our customer list to receive notice of promotions, specials and new additions to the Kratom Divine site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. 

PRIVACY ON OTHER WEB SITES

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Our Store is not responsible for the actions of third parties.

SHIPPING

ORDER PROCESSING DEADLINES

Orders received before 1:00 PM EST (10AM pacific time), Monday to Friday (except holidays), will ship the same day. Orders received after the cutoff time may be processed if our schedule allows, or will begin to process the next business day. We know waiting is no fun, so we will always do our best to ship your order just as soon as we possibly can!  

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Kratom Divine or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. Please note when you choose First Class shipping we have NO idea when your package will arrive as USPS gives no indication of time required for delivery. If it is important to you to have your order within a couple days, please choose Priority 2-3 day shipping as it will be delivered on either the second or third day (not counting the day you order). 

Orders to P.O. Boxes or US Territories will be delivered by the US Postal Service. Orders to APO/FPO/DPO addresses will be delivered by the U.S. Military Postal Service. Priority shipping is required for APOs – First Class is not allowed.

DISCREET SHIPPING

Your order is discreetly shipped in a plain unmarked package with our return address and our abbreviated name “SB LLC”. The package will never reveal what you purchased. We do this to help you avoid theft of your package.

SHIPPING PROMOTIONS

We occasionally offer special promotions for free or discounted shipping to our customers.

ITEMS ON ORDER

If an item is currently out of stock, there will be an approximate date listed next to the product stating when we expect to receive the product back in stock. Orders placed when a product is on back order will take priority and be fulfilled first (on the same or next business day) when the product is received, so please do not delay in placing your order.

SHIPPING CONFIRMATION EMAILS

Our systems will send you an automated shipment confirmation email when we finish processing your order. Our shipping carriers do not pick up packages from our facilities on weekends, or on postal holidays. Therefore, if you place an order after our order-processing deadline, you may experience a delay between your shipping confirmation e-mail and the actual shipment of your order. The time frame for the shipment method you selected will begin when the carrier picks it up for delivery.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, our store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, our store shall immediately issue a credit to your credit card account in the amount of the incorrect price

CONDITIONS OF SALE

THE BUYER/RESELLER/USER STATES THAT HE OR SHE IS NOT A MINOR, AND AT LEAST 21 YEARS OF AGE WHERE REQUIRED. 

YOU ARE ADVISED TO CONSULT YOUR PHYSICIAN BEFORE USING ANY OF OUR KRATOM PRODUCTS. SOCIETY BOTANICALS LLC DOES NOT PROVIDE INSTRUCTIONS FOR USE, AND BY PURCHASING OUR PRODUCTS YOU ACKNOWLEDGE THAT IT IS YOUR RESPONSIBILITY TO CONSULT WITH YOUR PHYSICIAN BEFORE USE TO DETERMINE AN APPROPRIATE AMOUNT OF KRATOM PER SERVING. YOU ALSO AGREE NOT TO USE MORE THAN 1 SERVING IN A 24 HOUR PERIOD, AND YOU ACKNOWLEDGE THAT YOU UNDERSTAND THAT EXCESSIVE OR PROLONGED USE OF KRATOM MAY CARRY WITH IT THE RISK OF DEATH, AND YOU ACKNOWLEDGE AND ACCEPT THAT RISK.

Buyer/reseller/user understands that all Society Botanicals LLCs “Kratom Divine branded products” are offered for sale, however, they are not approved by the FDA as a dietary ingredient. If buyer/reseller/user consumes any kratom products manufactured, distributed or sold by Society Botanicals LLC, buyer/reseller/user agrees that is their informed choice to use the product and accepts all risk and liability associated with the use of the product. CAUTION: Do not take more than one serving in any one 24 hour period. Though kratom is a natural plant, there is still some risk involved when consuming any botanical plant, especially if you are also using or ingesting alcohol and/or (any) other drugs, prescription of otherwise. Consult your physician first for possible interactions if you are prescribed any medication and in the case of heart disease, high blood pressure, liver disorder or any other medical conditions as well as when taking any medication or drugs.

Society Botanicals LLC’s Kratom Divine brand products have not been evaluated by the FDA and are not meant to treat, prevent, cure or diagnose any disease, illness or health condition. Society Botanicals LLC and its owner/member or employees/sub-contractors cannot be held responsible for, and will not be liable for the inaccuracy or application of any information whatsoever herein provided, nor for any injury resulting from the use or misuse of any of the products offered for sale on this website or any of Society Botanicals LLCs products offered in retail stores. None of these statements have been evaluated by the FDA. Society  Botanicals LLC accepts no responsibility and cannot be held liable for the result of use or misuse of anything supplied, including products manufactured by others. It is purchaser/users responsibility to research and inform themselves on the use of kratom. 

LIMITATION AND DISCLAIMER. Society Botanicals LLC disclaims all warranties, express or implied, including but not limited to the warranty of merchantability and the warranty of fitness for a particular purpose. Buyer/reseller/user further agrees that Society Botanicals LLC shall not be liable for any consequential and/or punitive damages, as liability for such damages is hereby disclaimed.

WARNING: Buyer/reseller/user understands and acknowledges that our kratom products have not been evaluated by the FDA and are not intended to treat, prevent, cure or diagnose any disease. Our kratom products are not for sale to minors. Keep our kratom products away from children, and ask your medical doctor for possible interactions if you are prescribed medication. Pregnant woman should not consume kratom because no safety data has been published. Do not take this product if you use any drugs. This product is not intended for nor should be used if pregnant, lactating, or taking any medication or by anyone with liver disorder, heart disease, high blood pressure or any other medical condition, disease or disorder.

Please do your own research into kratom before deciding to use any of our products or this plant, as there is always some degree of risk when you consume any botanical substance, especially if you are also using (any) other drugs.

According to the American Kratom Association “Kratom is not habit forming when used responsibly”. We therefore cannot be responsible for the misuse of our products.

WARNING: USER ASSUMES ALL RISK AND LIABILITY WHEN USING OUR KRATOM PRODUCTS, UP TO AND INCLUDING DEATH.

CAUTION: DO NOT TAKE MORE THAN 1 SERVING IN A 24 HOUR PERIOD. 

The American Kratom Association has stated on their website “Kratom is non-habit forming unless taken in high doses for extended periods of time. Users may experience dependence (similar to caffeine dependence) and discomfort on stopping excessive daily use abruptly. 

The US Food and Drug Administration says consumers should not use Kratom which appears to have properties that expose users to the risk of addiction, abuse and dependence due to the opioid-like chemicals in the plant. If buyer/reseller/user decides to consume any of our kratom products, buyer/reseller/user acknowledges the FDA has not approved Kratom as a dietary ingredient and buyer/reseller/user does so at their own risk.

The Buyer/Reseller/User will take full liability for punitive damages, personal injury damages, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase or use of any of our products, including those manufactured by others. Buyer/reseller/user understands that it is the buyers/resellers/user’s responsibility to abide by local laws and regulations, as well as laws and regulations where products are resold. The buyer/reseller/user agrees to abide by all local, state/province and government regulations in accordance with the use of any products provided by Society Botanicals LLC. The buyer/reseller/user agrees that it is entirely the buyers/reseller/user’s responsibility to make certain that the products ordered/resold/used are allowed in the buyers/reseller/user’s country/state of residence. Society Botanicals LLC can not and will not be held liable.

The Buyer/reseller/user also states that they are not a law enforcement officer or a government employee. Buyer/reseller/user further states that they are not associated with nor affiliated with any government agency nor are they ordering product under the instruction of any government agent or agency. All products are shipped via USPS. The Buyer/reseller/user assumes all risk of non-shipment, partial shipment or damaged shipments. The Buyer/reseller/user states he/she is not a minor and is at least aged 21 or over where required. The Buyer/reseller/user also agrees to not sell any botanical products to minors and has a system or method to confirm a buyers age.

Dispute resolution: Any claim, dispute or difference relating to or arising out of buyer/reseller/users purchase or use of any products sold by Society Botanicals LLC shall be referred to the binding arbitration of a sole arbitrator. By placing an order, and doing business with Society Botanicals LLC the buyer/reseller/user agrees to the terms and conditions stated, and automatically accepts all responsibilities. When purchasing any products offered by Society Botanicals LLC, whether it be through it’s kratomdivine.com website or in any retail store, buyer/seller/user agrees that the exclusive remedy to buyer/reseller/user for any/all disputes including those involving personal injury are limited to binding arbitration between buyer/reseller/user and the company: Society Botanicals LLC only. 

Buyer/reseller/user agrees to indemnify any/all owners/members, employees, affiliates, associates, distributors and suppliers of Society Botanicals LLC. Furthermore, buyer/reseller/user agrees any dispute will be handled by arbitration only, and that arbitration will be fully paid for by buyer/reseller/user.